Apple of my eye
Apple really pulled through today. But first, some background info:
Back in August they recalled some of the G4 powerbook batteries, mine qualified. So excited. So I put my order in online and waited. And waited. And waited. And listened to people receive their batteries. And I waited. So about 2 months of waiting we finally called (thank you Tony for the info). They said our order had been cancelled and that we could go online and re-order. So we did. And wouldn't you know it, it said we already had an existing order and would not process another. So, we called back. They said the batteries were backordered anyway and that we should just wait. Imagine my irritation.
Well, it's been 3 or 4 months since that phone call. So, Shelton calls Apple yesterday, explains the situation and finally gets someone on the line who wants to help. The guy says", here's the deal. I'll send you a new batter within a week. Just outright send you a free battery without messing with the recall. This way you don't have to worry about sending us back the original battery. (so now we have TWO!!). And, if the original battery you ordered ever shows up, just keep it." Fabulous!
Although it won't, that would bring the tally up to THREE! PLUS, I can still get my warranty battery, which makes FOUR!
Well, the guy said it would take a week, yesterday, for us to receive the battery. It was here by lunch today. Thank you nice man at Apple!
Back in August they recalled some of the G4 powerbook batteries, mine qualified. So excited. So I put my order in online and waited. And waited. And waited. And listened to people receive their batteries. And I waited. So about 2 months of waiting we finally called (thank you Tony for the info). They said our order had been cancelled and that we could go online and re-order. So we did. And wouldn't you know it, it said we already had an existing order and would not process another. So, we called back. They said the batteries were backordered anyway and that we should just wait. Imagine my irritation.
Well, it's been 3 or 4 months since that phone call. So, Shelton calls Apple yesterday, explains the situation and finally gets someone on the line who wants to help. The guy says", here's the deal. I'll send you a new batter within a week. Just outright send you a free battery without messing with the recall. This way you don't have to worry about sending us back the original battery. (so now we have TWO!!). And, if the original battery you ordered ever shows up, just keep it." Fabulous!
Although it won't, that would bring the tally up to THREE! PLUS, I can still get my warranty battery, which makes FOUR!
Well, the guy said it would take a week, yesterday, for us to receive the battery. It was here by lunch today. Thank you nice man at Apple!
